Common questions, answered straight.

No. Modern AI voice and writing is genuinely indistinguishable from a thoughtful human in most contexts. We test every system rigorously before launch, and you approve the voice, tone, and personality before anything goes live.

Every system has built-in escalation paths. Anything outside its confidence range gets routed to a human — usually you or your team. You stay in control.

Most clients invest between $3,000 and $15,000 in setup, then a monthly retainer based on usage and scope. The first thing we do on your audit call is verify the math actually works for your business. If it doesn't, we'll tell you.

Full breakdown of the three tiers on the pricing page.

The voice receptionist starts capturing missed business on day one. Lead-generation and outbound systems show measurable pipeline growth within 30 days. Inbox Zero saves time immediately.

You don't need to be. We handle every piece of the build, integration, and maintenance. You just use the outcome.

The setup fee covers the custom build, integrations, voice training, and approval rounds — work that happens once. The retainer covers everything that has to happen every week after launch: monitoring, prompt tuning, volume changes, capability expansion. Bundling both into one number tends to either underprice the build or overprice the ongoing work.

Yes — that's what Starter is for. Run one system in production, see the numbers, then add the next. We credit the full Starter setup fee toward Growth or Scale if you upgrade within the first 90 days.

Each system has a measurable target we agree on before launch (e.g., percent of after-hours calls captured, percent of inbox triaged, percent of replies booked). If the system misses the target after a 60-day burn-in, we either rebuild the failing component at no charge or refund the setup fee.

A standard MSA + per-engagement SOW. Setup is paid 50% up front, 50% at launch. The monthly retainer is month-to-month after the first 60 days, cancellable with 30 days notice.